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Cookie Policy
Last updated: 13 September 2026. We keep this short because our cookie use is genuinely small — no ad networks, no tracking pixels, no third parties buying and selling your browsing habits.
What a cookie is
A small file your browser stores when you visit a website, so the site can remember something about you between pages or visits — that you're signed in, for instance.
What we use
| Category | What it does | Can you switch it off? |
|---|---|---|
| Essential | Keeps you signed in, remembers items in your basket, and protects forms from cross-site attacks. Set the moment you sign in or start a purchase. | Consent is not required only where an applicable PECR exception is met, such as strict necessity for a service you request. You can block these in your browser, but the requested function may stop working. |
| Analytics | Our own first-party analytics, so we can see which pages are used and where a site might be confusing. No third-party analytics provider — nothing is shared with Google Analytics or similar. | Yes — see below. |
| Chat and payments | The live chat widget, and Stripe's payment form when you're checking out. These are only set on the pages where you're actually using chat or paying, not site-wide. | Each technology must be assessed for its particular purpose. A chat or payment label does not make every associated use strictly necessary; consent is needed unless an exception applies. |
PECR covers similar technologies as well as cookies, including relevant browser storage or device access. First-party or “cookieless” analytics is not automatically exempt. Certain statistical or functionality uses can qualify for exceptions under the amended rules only if every condition is met, including information and objection requirements where applicable. Personal-data processing must also comply with UK GDPR.
What we don't do
- No advertising cookies, and no ad network of any kind
- No cross-site tracking pixels (Facebook Pixel, TikTok Pixel, etc.)
- No selling or sharing of browsing data with third parties
- No third-party analytics providers — our analytics stays on our own servers
Managing cookies
Where consent is required, optional storage or access technologies must remain off until you agree. Consent must be freely given and as easy to withdraw as to give. A policy link alone is not a consent control. Use the preferences control where provided on the relevant service, or contact [email protected] for help with the technologies used there.
You can also block or delete cookies in your browser's own settings. Doing so may stop parts of the site working — you won't be able to stay signed in, for instance — but it won't stop you browsing the marketing pages.
Changes to this policy
If what we use changes, we'll update this page and the date at the top.
Contact
Questions about cookies, same as anything else data-related: [email protected]