/* Help and support page (help.html): chat on the left, other ways to reach us on the right.
   Builds on enquiry.css (.enquiry-wrap, .enquiry-panel, .eyebrow, .action). */
.help-layout{display:grid;grid-template-columns:1.6fr 1fr;gap:24px;align-items:start}
.help-side{display:grid;gap:18px}
.help-side h2{font-size:22px;margin:0 0 10px;color:#fff;letter-spacing:-.02em}
.help-side p{margin:0 0 14px}
.help-links{list-style:none;margin:0;padding:0;display:grid;gap:2px}
.help-links a{display:flex;justify-content:space-between;gap:12px;padding:12px 0;border-top:1px solid #ffffff17;color:#fff;text-decoration:none;font-size:14px}
.help-links a:hover,.help-links a:focus-visible{color:#c6ff3d}
.help-links span{color:#9a9aa6;font-size:13px}
.email-big{display:inline-block;font-size:18px;font-weight:650;color:#fff;text-decoration:underline;text-underline-offset:4px;margin:4px 0 14px;overflow-wrap:anywhere}

#help-chat{display:flex;flex-direction:column;min-height:540px}
#help-chat h2{margin:0 0 6px;color:#fff}
.hc-status{font-size:13px;color:#b8bac3;margin:0 0 16px;min-height:18px}
.hc-log{flex:1;display:flex;flex-direction:column;gap:10px;overflow-y:auto;max-height:520px;min-height:260px;padding:4px 2px 12px}
.hc-msg{max-width:85%;padding:11px 15px;border-radius:18px;font-size:15px;line-height:1.5}
.hc-msg p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}
.hc-me{align-self:flex-end;background:#c6ff3d;color:#0a0c05;border-bottom-right-radius:6px}
.hc-them{align-self:flex-start;background:#ffffff14;color:#fff;border:1px solid #ffffff1f;border-bottom-left-radius:6px}
.hc-note{align-self:center;max-width:92%;background:none;color:#b8bac3;font-size:13.5px;text-align:center;padding:4px 8px}
.hc-who{display:block;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:#c6ff3d;margin-bottom:3px}
.hc-typing{display:flex;gap:5px;padding:14px 16px}
.hc-typing span{width:7px;height:7px;border-radius:50%;background:#fff9;animation:hc-dot 1.2s infinite ease-in-out}
.hc-typing span:nth-child(2){animation-delay:.15s}.hc-typing span:nth-child(3){animation-delay:.3s}
@keyframes hc-dot{0%,80%,100%{opacity:.3;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}
@media (prefers-reduced-motion:reduce){.hc-typing span{animation:none}}
.hc-chips{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 14px}
.hc-chips button{font:inherit;font-size:13px;color:#fff;background:transparent;border:1px solid #ffffff40;border-radius:999px;padding:8px 14px;cursor:pointer;min-height:36px}
.hc-chips button:hover,.hc-chips button:focus-visible{border-color:#c6ff3d;color:#c6ff3d}
.hc-compose{display:flex;gap:10px;border-top:1px solid #ffffff17;padding-top:14px}
.hc-compose input{flex:1;min-width:0;font:inherit;font-size:15px;color:#fff;background:#0c0c0e;border:1px solid #ffffff30;border-radius:999px;padding:12px 18px}
.hc-compose input:focus{outline:2px solid #c6ff3d;outline-offset:1px;border-color:transparent}
.hc-compose .action{flex:none;width:auto}
.hc-lead{align-self:stretch;display:grid;gap:10px;padding:16px;border:1px solid #ffffff26;border-radius:16px;background:#ffffff08}
.hc-lead label{display:grid;gap:6px;font-size:13px;color:#d0d0d8}
.hc-lead input{font:inherit;font-size:15px;color:#fff;background:#0c0c0e;border:1px solid #ffffff30;border-radius:10px;padding:10px 12px}
@media(max-width:860px){.help-layout{grid-template-columns:1fr}#help-chat{min-height:0}.hc-log{max-height:60vh}}
.visually-hidden{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}